Shipping policy

Order Processing:
All orders are processed within 2–5 business days. Please note that processing times may vary depending on the product and Printify production schedules. Once your order is fulfilled by Printify, it will be shipped to the address provided at checkout.

Shipping Times:
Shipping times vary by product and destination. Most domestic orders in the U.S. arrive within 5–10 business daysafter fulfillment. International shipping times may take 2–4 weeks depending on customs and local postal services.

Shipping Costs:
Shipping costs are calculated at checkout and depend on the product type and shipping destination.

Order Tracking:
Once your order is fulfilled, you will receive a tracking number from Printify via email. You can use this tracking number to monitor your shipment.

Shipping Delays:
While we work closely with Printify to ensure timely delivery, delays may occur due to production issues, carrier delays, or customs inspections. We appreciate your patience if delays arise.

Incorrect or Undeliverable Addresses:
Please ensure your shipping address is accurate. If an order is returned due to an incorrect or incomplete address, you may be responsible for additional shipping costs.

Lost or Damaged Orders:
Printify handles production and shipping. If your order is lost or arrives damaged, please contact us within 7 days of receipt so we can assist with Printify’s claims process.

Contact Us:
If you have any questions about shipping, please contact our support team at info@ourparalleljourneys.com and we will do our best to resolve your issue.